Terms and Conditions

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

GENERAL TERMS AND CONDITIONS OF SALE
Limitations of Liability
In no event shall Advanced Environmental Solutions, Inc. (AES) or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Some items may not comply with California Proposition 65.

Prices
Prices are subject to change without notice. AES is not responsible for typographical errors.

Warranty Limitations
Except as specifically set forth therein, AES makes no warranties, express or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples. Some states do not allow limitations on implied warranties so these limitations might not apply to you. The warranties set forth herein give you specific legal rights and you may have other rights that vary from state to state. Manufacturers' warranties for exported products may vary or may be null and void for products exported outside the United States.

Payment Terms
Terms of payment are within AES's sole discretion, and unless otherwise agreed to by AES, payment must be received by AES prior to AES's acceptance of an order. Payment for the products will be made by credit card, wire transfer, or some other prearranged payment method unless credit terms have been agreed to by AES. Invoices are due and payable within the time period noted on the invoice, measured from the date of the invoice. AES may invoice parts of an order separately. Orders are not binding upon AES until accepted by AES. Any quotations given by AES will be valid for the period stated on the quotation. Customer agrees to pay interest on all past-due sums at the highest rate allowed by law.

Shipping Charges/Taxes/Delivery
Separate charges for shipping and handling will be shown on AES's invoice(s). You are responsible for all applicable sales and other taxes associated with the order. If applicable, a separate charge for taxes will be shown on AES's invoice. AES will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures or acts of God.

Title/Risk of Loss
When purchasing a non-stock or custom order item, title to products and risk of loss passes from AES to you upon delivery to the carrier.

Components
Unless you are purchasing a remanufactured product, the product you purchase contains components that are new or equivalent to new in accordance with industry standards.

Once you place an order for custom-cut, customer built or special order items, your order is considered non-cancelable and any custom-cut, customer built or special order items purchased by you are also non-returnable.

Amendments/Applicable Law
These terms and conditions may be amended at any time by AEC. The laws of the State of Washington, King County shall govern these Terms and Conditions.

TERMS AND CONDITIONS OF USE
Copyright 2013 Advanced Environmental Solutions, Inc. All Rights Reserved.

Materials appearing on the AdvancedEnvironmentalSolutions.com web site are copyrighted by AES unless otherwise noted, and may not be used without the written permission of the copyright owner.


Shipping Charges
Shipping charges are calculated based on the actual weight, distance traveled and type of shipping service you specify (ground, next day, second day).

All shipments are F.O.B. shipping point. Shipping method is determined by the size and weight of each item. Items of differing size and weight may ship independently, by different methods, even if ordered together. Most items will be sent UPS. Items that are too large or too heavy will be sent by truck. There is a minimum $60 shipping fee for truck deliveries. Someone must be present to accept truck deliveries. Standard truck delivery is to a dock facility designed to receive freight. Twenty-four hour notification, residential deliveries, lift gate, or inside deliveries are available for an additional charge.

Unless otherwise stated, freight and shipping fees will be charged for shipments to anywhere in the contiguous United States, using a carrier of our choice. Other terms apply to Alaska, Hawaii, Puerto Rico, and export orders. Any extra charges incurred for additional services, such as customer's carrier or special handling by the carrier, must be paid by the consignee. Items backordered from an order qualifying for prepaid shipping charges will be shipped prepaid. Title and risk of loss pass to the customer upon tender of shipment to the carrier. In the event of LTL damages we follow the NMFC (National Motor Freight Classification) laws that are regulated by the Federal Government.

Collect Shipments - We will gladly ship via your specified carrier however; we will not ship with certain carriers due to poor experience.


Transit Time
When you place an order, we will estimate shipping and delivery dates based on the availability of your items and the shipping options you choose.

UPS Ground: 3 - 8 Business Days

UPS Second Day: 2 Business Days

UPS Next Day Air: 1 Business Day

Truck: 1-8 Business Days

Returns and Warranties

Shipping and Handling
If you are not satisfied with a product, contact us within 30 days of receipt. A refund may be arranged excluding freight charges upon inspection. Returned merchandise must be shipped in original packaging, freight prepaid, unused, and in resalable condition, and are subject to 15% restocking fee. AES inspects all returns and reserves the right to refuse credits on damaged, misused or non-resalable items. Your only obligation is the freight charge and stocking fee where applicable, provided your return is complete with original packaging, all documentation, warranty cards, cables etc. AES reserves the right to authorize product returns after 30 days have passed from the invoice date. If the product is accepted after this period, it is subject to a 15% restocking fee and credit will be issued toward future purchases only.

Shipping and Handling
Shipping and handling charges are non-refundable for all returns. The customer may also be responsible for return shipping charges, insurance and shipment tracking for returned merchandise. For certain returns, UPS Shipping Labels are provided. Please note that while shipping labels may be issued for your convenience, return shipping charges may be incurred depending on the reason(s) for return. If you require an estimate of these return shipping costs, please call Customer Service at (800) 275-3549. If an order ships prior to the cancellation request, the customer is responsible for any freight charges incurred.

Excluded Products
Please note that some products, such as the following, are non-returnable: Custom-cut, custom built or special items. Leased and hazardous items are also not returnable. Contact Customer Service for a complete list of excluded items.

How to Return
Contact Customer Service to request a Return Merchandise Authorization form, which is required for all returns.

Please have the following information on hand when calling:
• Customer name
• Invoice number
• Serial number (if applicable)
• Reason for return
• Please call Customer Service at (800) 275-3549 should you have any questions.

Limitations of Liability
In no event shall AES or affiliates be liable for indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Warranty Limitations
Except as specifically set forth herein AES makes no warranties, expressed or implied, and disclaims all other warranties, including without limitation implied warranties of merchantability, fitness for a particular purpose, and conformity to models or samples. Some states do not allow limitations on implied warranties so these limitations may not apply to you. The warranties set forth herein give you specific legal rights and you may have other rights that vary from state to state.

Prices and quotes are subject to change without notice. AES is not responsible for typographical errors.